The Kerala Police WhatsApp Chatbot is designed to help people check suspicious links and improve online safety. Instead of opening an unknown link directly, users can send it to the chatbot through WhatsApp and receive a security-related response.
What Is the Kerala Police WhatsApp Chatbot?
The Kerala Police WhatsApp Chatbot is a digital safety initiative designed to help the public identify potentially dangerous links received through SMS, email, advertisements or other online platforms. This can be useful when scammers send fake bank messages, KYC alerts, reward offers, delivery messages or other phishing links. Kerala Police has also been developing CyberWall, an AI-powered digital-safety initiative that includes a dedicated WhatsApp chatbot for public queries and concerns.
The idea is simple: do not click a suspicious link first and check it later. Instead, users can submit the suspicious link to the chatbot and check the response before interacting with the website. This can provide an additional safety step when dealing with unfamiliar URLs. The earlier Kerala Police cyber-fraud chatbot was specifically reported as a tool for checking suspicious links received through different online channels.
How Does the Kerala Police WhatsApp Chatbot Work?
The process is simple and can be completed using WhatsApp on your mobile phone. First, save the chatbot number 9497964163 on your phone and open WhatsApp. Start a conversation with the chatbot and follow the instructions provided. If you receive a suspicious website link, copy the complete URL instead of opening it directly.
Paste the suspicious link into the chatbot conversation and send it. The system can then provide a response indicating the security status of the link. Reports about the Kerala Police chatbot describe a colour-based response system where green indicates a safe link, red indicates a dangerous link, and orange means the link requires further checking.
How to Check a Suspicious Link on WhatsApp
Step 1: Save the Number
Save 9497964163 as the Kerala Police WhatsApp Chatbot number on your smartphone. Then open WhatsApp and find the saved contact. Before using any service involving sensitive information, make sure you are communicating with the intended official service and avoid sharing passwords, OTPs, PINs or banking credentials.
Step 2: Copy the Suspicious Link
If you receive an unexpected link through WhatsApp, SMS, email or social media, do not open it immediately. Long-press the link and use the copy option. This allows you to inspect the URL through the chatbot without visiting the potentially unsafe website.
Step 3: Send the Link to the Chatbot
Open the Kerala Police chatbot conversation and send the copied URL. Follow any instructions displayed by the chatbot. The purpose is to help users identify potentially fraudulent or unsafe links before they interact with them.
Step 4: Check the Response
Pay attention to the response from the chatbot. A green signal indicates that the link is considered safe, while a red signal indicates that the link is dangerous. An orange response means further checking may be required. If a link appears suspicious, do not enter your password, card details, UPI PIN, OTP or other sensitive information.
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Why Should You Check Links Before Opening Them?
Phishing links often imitate banking websites, government portals, courier services, shopping platforms and other trusted brands. A fake page may look almost identical to the real website and attempt to collect passwords, card information, OTPs or other personal details. Kerala Police has been promoting technology-based measures to improve public awareness and reduce cyber-fraud risks.
Checking an unfamiliar link before opening it adds an extra layer of caution. However, no automated checker should be treated as a complete guarantee of safety. Users should still verify the website address, avoid urgent payment requests and use official apps or websites whenever possible.
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Final Word
The Kerala Police WhatsApp Chatbot can be useful when you receive an unfamiliar or suspicious URL online. Instead of clicking first and checking later, copy the link and use the chatbot as an additional safety check. Always remember that genuine banks, government departments and legitimate services will not ask you to reveal your OTP, UPI PIN, password or card PIN.
